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  • Why You Should Never Split the Difference
    parties involved. By showing that you genuinely care about and understand the other party's perspective ... risk? How do you deal with armored leaders vs. direct reports? What is an armor that you can put down ...

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    • Authors: Ai Yan Shirley Wu
    • Date: Nov 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Management skills
  • stp-iss-71-shen-stephenson.pdf
    assumption-setting in industries such as health care, property and casualty, and group insurance. Another ... insurance contract. With the possibility of more direct sales of insurance products like life insurance ...
    • Date: Mar 2019
    • Publication Name: The Stepping Stone
  • What Would You Do? Responses to “Communication Confusion”
    communication skills, though these felt perhaps with some care: I would share Freddy’s comments with Jin only in ... is using verbal communication effectiveness as a direct evaluator of performance. People tend to dismiss ...

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    • Authors: John West Hadley
    • Date: Feb 2022
    • Competency: Communication; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Code of Conduct; Actuarial Profession>Ethics; Actuarial Profession>Management skills; Actuarial Profession>Mentoring
  • People Management in a Post-Pandemic Environment
    2018. She has over 25 years of experience at both direct carriers and consulting firms and has 20 years ... greater sense of empathy and understanding toward my direct reports. I realized the importance of recognizing ...

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    • Date: Nov 2021
    • Competency: Communication; External Forces & Industry Knowledge; Leadership; Professional Values; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills
  • The Stepping Stone, August 2011, Issue 43
    Rick, specifically their failure to exercise due care in their work and collaborate effectively. The ... shall perform Actuarial Services with skill and care. “If Lily was unqualified to pull the information ...

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    • Authors: Society of Actuaries
    • Date: Aug 2011
    • Publication Name: The Stepping Stone
  • Emotional Intelligence: Building the Skill of Relationship Management
    Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings ... Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings ...

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    • Authors: Tamora Kapeller
    • Date: Jul 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Inclusive Leadership: A Conversation
    for more than four years: Reilly McGarr has five direct reports and counting! She enjoys baking and, like ... stress, I don't perceive feelings. I prefer a very direct approach: "Here's a to-do list. Less talking, more ...

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    • Authors: Erzhe Zhang
    • Date: Jun 2022
    • Competency: Communication; Leadership; Professional Values; Relationship Management; Results-Oriented Solutions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession
  • The Actuarial Ethicist: Responses to 'Deep-End of the Pool'
    insurance products—not in Stanley or Trevor’s primary area of practice—manufactured by another firm ... insurance products as “not in Stanley or Trevor’s primary area of practice”, though this fact need not necessarily ...

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    • Authors: Frank Grossman
    • Date: Feb 2012
    • Competency: External Forces & Industry Knowledge
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Ethics
  • What Would You Do? Is It a Red Flag?
    What Would You Do? Is It a Red Flag? A real life situation is posed involving a management, ... job she had applied for at a higher level, with direct reports. Franklin checked with the other interviewers ...

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    • Authors: John West Hadley
    • Date: Nov 2023
    • Competency: Communication; Leadership; Relationship Management
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession; Actuarial Profession>Professional development; Actuarial Profession>Traditional careers
  • The Stepping Stone, February 2012, Issue 45
    insurance products—not in Stanley or Trevor’s primary area of practice—manufactured by another firm ... president & actuary, UnitedHealthcare. OK, that takes care of the physical me….now the psychology….what was ...

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    • Authors: Society of Actuaries
    • Date: Feb 2012
    • Publication Name: The Stepping Stone